Joseph M. Juran, who helped establish the field of quality management and wrote the “Quality Control Handbook,” which taught manufacturers worldwide how to be more efficient and productive, died Thursday in Rye, N.Y., where he lived with his wife of 81 years, Sadie. He was 103.
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Janet Durrans, 1998
Joseph M. Juran
The cause was an apparent stroke, said his grandson, David Juran, a professor at the Columbia University Business School.
Mr. Juran’s work in quality management led to the development of the widely practiced business methodologies referred to as Six Sigma and lean manufacturing. He founded the Juran Institute, a training and consulting firm in Southbury, Conn.
He created the Pareto principle, also known as the 80-20 rule, which states that 80 percent of consequences stem from 20 percent of causes. Today managers use the Pareto principle, named for an Italian economist, to help them separate what Mr. Juran called the “vital few” resources from the “useful many.”
“Everybody who’s in business now adopts the philosophy of quality management,” David Juran said. “He came along at just the right time. Most of the reference books that have been written about this field are either books that he wrote or imitations.”
Among his best-known works were the “Quality Control Handbook” in 1951, the first mathematically rooted textbook on product quality, now entering its sixth edition, and “Managerial Breakthrough” in 1964, which described a step-by-step improvement process that inspired the Six Sigma and lean manufacturing philosophies.
http://www.nytimes.com/2008/03/03/business/03juran.html?_r=1&adxnnl=1&adxnnlx=1210241843-JR+UP0cqt6dAmHWKoVekxw&oref=slogin
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