Whether you are the owner of a small business, a middle manager in a mid-sized company, or the CEO of a multinational, this book can show you how to improve your profits and productivity. Change, Dr. Deming believes, should...
http://books.google.com.my/books?hl=en&id=4tPlxq76ssYC&dq=Deming&printsec=frontcover&source=web&ots=858f0f_sSD&sig=96YoTDlq3rCrveLXDXFSuaxzATI#PPP12,M1
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